Features
Everything your team needs to talk, help and sell.
Live chat, an AI agent, tickets, automation and reports in one product, set up in minutes.
Explore by area
AI agent
Answers from your knowledge, does small jobs, hands over to a person.
Learn more →Chat widget
Your colors and language, greetings, forms and a chat page.
Learn more →Inbox & tickets
Chats, e-mails, texts and tickets in one place.
Learn more →Automation
Workflows, routing rules and timeouts.
Learn more →Reports
Revenue per chat, team speed, topics and staffing.
Learn more →Security
Two-step sign-in, audit log, bans and data requests.
Learn more →API & MCP server
Tokens, webhooks and a server for AI assistants.
Learn more →Integrations
Website platforms, Slack, HubSpot, Mailchimp, Segment and SMS.
Learn more →
And much more
Live visitors
Who is on your site, what they look at and where they came from.
Returning people
Recognized by device and e-mail even when they change their name.
Customer profiles
Notes, your own fields, history, segments and qualified leads.
Product catalog
Send products as cards; the AI agent recommends them too.
Team chat
Message one teammate or everyone, right in the panel.
Phone and desktop
Install the panel as an app, with notifications.
Day and night
A light and a dark look, readable everywhere.
Ten languages
The chat speaks your customers’ language.
Ready to talk to your visitors?
Tell us about your website and your team. We’ll help you set up XenChats.