Security
Customer data, kept safe.
Control who signs in from where, what they can do and what happens to the data, and see every change in the audit log.
Two-step sign-in
A code from an authenticator app on top of the password.
Roles
Owners, admins and agents: settings stay with admins.
Sign-in from approved places
Limit the panel to your office’s IP addresses.
Audit log
Who changed what, and when.
Trusted domains
Your chat runs only on your websites; see where it was found.
Bans
Keep out abusive visitors by person, device or IP address.
Card numbers masked
Card numbers typed into a chat are hidden before they are stored.
Data retention
Old chats and files are removed on the schedule you set.
Customer requests
Download everything about a customer, or delete it for good.
Secrets stay on the server
Passwords and keys you enter are never sent back to the browser; API tokens are stored only as a hash.
Ready to talk to your visitors?
Tell us about your website and your team. We’ll help you set up XenChats.