XenChats
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App

Chat events in Segment.

Each customer is identified with their name, e-mail and phone, and Chat Started, Chat Ended, Chat Rated, Ticket Created and Order Completed events are sent.

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Connect Segment

  1. 1

    Add a source

    In Segment add a source of the type HTTP API.

  2. 2

    Paste the Write Key

    In Settings › Apps › Segment paste its Write Key.

  3. 3

    Done

    Events start arriving with the next chat.

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